Caravan Park and Camping Ground Manager - Career Advice - Transport and Travel

Caravan Park Attendant

Caravan Park and Camping Ground Managers manage the operations and maintenance of caravan parks and camping grounds. They may implement organisational systems and create required rules Future Growth Static and procedures for use of areas. This includes overseeing business processes, staff, marketing, product development, grounds, amenities, plant and equipment.

ANZSCO ID & Description: 141211: Caravan Park and Camping Ground Managers organise and control the operations of caravan parks and camping grounds to provide accommodation and leisure services.

Alternative names: Holiday Park Manager, Holiday Resort Manager, Tourist Park Manager,

Knowledge, skills and attributes

Skills required

To be friendly, helpful and patient
To enjoy practical and manual activities
Willingness to undertake a variety of tasks
The ability to work outdoors in varied weather conditions
The ability able to work long and varied hours
knowledge of your local area and tourist information.
Communication Skills
Management Abilities
Organisational and Coordination Skills
Problem Solving Abilities
Time Management

Torquay
(Source: Torquay Foreshore Caravan Park)

Duties and tasks

Manage tenancy contracts and enforce rules and disciplinary actions if terms have been broken
Monitor and hire staff for cleaning and maintenance of grounds, facilities and structures such as cabins and caravans after each guest
Monitor guests and residents to ensure they are adhering to regulations and appropriate conduct
Provide information for guests about local activities, attractions, maps and directions, and resolve customer complaints or disputes
Schedule guests and reservations, process payments and allocate lodging areas
Set up or maintain recreation areas, shops and cafes on-site
Stay up-to-date with relevant legislative material and regulations to ensure compliance
taking reservations, registering guests, assigning accommodation and collecting payments
arranging cleaning and maintenance of caravans, cabins, amenities blocks, recreation facilities and grounds
informing guests of local tourist attractions and recreational facilities
attending to complaints lodged by customers
liaising with local government to ensure compliance with laws, regulations and ordinances
may operate an on-site shop, cafe or restaurant for guests
may sign, supervise and enforce terms of tenancy agreements in accordance with legislation and may obtain enforcement orders where tenants are in breach of requirements
may act as licensee for the purchase and sale of liquor

Working conditions

Caravan Park and Camping Ground Managers typically work varied hours depending on the needs of the caravan parks and camping grounds and times when guests are scheduled to stay. They may live on or near the property to oversee operations and monitor activities on the grounds.

Education and training/entrance requirements

There are no specific requirements to become a caravan park or camping ground manager. However, you need to have numeracy and literacy skills. You may like to consider a VET qualification in holiday parks and resorts. You may attend courses and seminars run by hospitality and tourism organisations.

Did You Know?

State of Industry 2018

Caravan park attendants work in caravan parks, where they carry out day-to-day housekeeping, maintenance and office/reception duties. Future Growth Static

ANZSCO ID: 899111

Alternative names: Caravan Park Caretaker,

Knowledge, skills and attributes

friendly, helpful and patient
able to work as part of a team
enjoy practical and manual activities
willing to undertake a variety of tasks
able to work outdoors in varied weather conditions
able to work long and varied hours
knowledge of local area and tourist information

Caravan Park Attendant
(Source: Russ Window Cleaning)

Duties and Tasks

Caravan park attendants may perform the following tasks:

undertake housekeeping and cleaning of caravans, cabins, on-site accommodation, amenity blocks and other facilities
take guest bookings, reservations and payments
calculate guests' bills and issue receipts upon payment
meet, greet and farewell guests
maintain grounds, pools, gardens and sites of the park
conduct maintenance tasks such as painting and minor repairs
help in park shops, cafes and other facilities
provide guests with information on local tourist attractions and facilities
run leisure and tourism activities

Working conditions

Caravan park attendants usually work shifts and may be required to work weekends, public holidays and long hours during busy periods. Some of the work is outdoors and must be done in all kinds of weather.

Education and training/entrance requirements

You can work as a caravan park attendant without formal qualifications. You will probably get some informal training on the job. Entry to this occupation may be improved if you have qualifications.

You may like to consider a TAFE qualification in holiday parks and resorts. You can also become a caravan park attendant through a traineeship in Holiday Parks and Resorts. Entry requirements may vary, but employers generally require Year 10.

Once you are employed, you may be able to develop, and have recognised, additional skills under the Tourism, Travel and Hospitality Training Package that will expand your career opportunities within this industry.

Caravan parks and camping grounds are often privately owned, although some are owned by local councils or are part of larger businesses. employment opportunities are influenced by the level of tourism activity in the local area and can be seasonal. With experience, and sometimes further training, caravan park attendants may progress to managerial positions or find work at tourist attractions, resorts or in other accommodation industries.

Cleaner	Fisheries Officer	Garbage Collector	Gardener
Handyperson	Hotel or Motel Manager	Local Government Inspector	Park Ranger
Pool Technician	Tourist Information Officer