Alarm,
Security or Surveillance
Monitor
Body Guard
Crowd Controller
Security Officer
& Guard
Security
Systems Installer
Related Jobs or Working with these Jobs
Security System
Technicians and Consultants
[including Security Systems Installer] fit and
repair security systems in homes and businesses. Security
systems installers fit and repair security
systems and devices, including
alarms and closed-circuit television (CCTV). They inspect sites and talk
with clients to determine security requirements and plan the equipment
needed and where it will be placed for maximum effectiveness. They run
cables and wires through walls and roof spaces, connecting systems to the
electricity supply and telephone lines, so that alarms can be monitored.
Once a system has been installed, these workers run thorough tests to ensure
that it functions as intended, making any necessary adjustments to improve
performance.
ANZSCO ID: 442216
Alternative names: Security System Technician and Consultant
Specialisations:
- Security Adviser - assesses risks and advises clients on security requirements, and designs and recommends security systems to meet security requirements. Security advisers may also conduct surveillance and make recommendations to improve security measures.
Knowledge, skills and attributes
Security system technicians must develop a knowledge of the range of security equipment, including electronic and electrical surveillance systems and closed-circuit television (CCTV), as well as knowledge of simple electronic principles and terminating techniques. They must also understand the principles of operation and characteristics of controllers, detectors, relays, sirens, screamers and telephone circuits.
- to enjoy and have an aptitude for technical and engineering activities
- a methodical approach
- normal colour vision, eyesight (may be corrected) and, good hand-eye coordination
- good communication and interpersonal skills
- aptitude for technical activities
- a thorough understanding of electronics
- problem-solving skills
- the ability to follow plans and instructions, and solve problems - the ability to read technical drawings and building plans
- to keep up to date with advances in security technology and installation.
- to be honest and trustworthy
02_2016_011 via photopin
(license)
Duties and Tasks
Security system technicians may perform the following
tasks:
- inspect sites and talk to clients to determine security requirements
- provide estimates to clients for installation of equipment
- route cables through roof spaces, cavity walls and support structures and position and terminate cables, wires and strappings
- mount, position, calibrate, programme and label all items of equipment\par - test equipment and diagnose faults
- make connections to telephone lines for alarm monitoring
- maintain and adhere to operational procedures and complete appropriate documentation
- be responsible for assigned tools, plant and test equipment
- survey the workplace and complete a safety work method statement prior to commencement.
|
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Working conditions
In a full-time role as a security systems technician
you would work a standard number of hours per week. You may be required to
work weekends, shifts, or overtime as necessary. If you are self-employed,
you would choose your own hours, often to best suit your clients'
requirements.
You would work mainly on clients' sites, with indoors and outdoors work
often required. Some jobs may require working at heights. You would need a
current drivers' licence. In some roles, a van may be supplied, and you may
be required to wear a uniform.
Security system technicians work mainly indoors and sometimes have to work in confined roof spaces. They have considerable contact with customers in businesses and in private homes.
Tools and technologies
Security systems installers work with equipment designed to detect and
monitor the presence of intruders, including motion sensors, closed-circuit
television (CCTV), infrared and alarms. They also use cables, radio system
links and/or fibre optics to connect the system to control panels,
electricity supply and telecommunications networks. There are rapid
technological advances in this field and security systems installers will
need to continually update their knowledge to stay current. They use tools
such as drills, pliers, wirecutters and other hand and power tools to
install the system and make connections. They will also need to use ladders
or elevated work platforms to carry out some work. Uniforms and company
vehicles are often supplied.
Security system technicians must develop a knowledge of the range of security equipment, including electronic and electrical surveillance systems and closed-circuit television (CCTV), as well as knowledge of simple electronic principles and terminating techniques. They must also understand the principles of operation and characteristics of controllers, detectors, relays, sirens, screamers and telephone circuits.
Education and training/entrance requirements
To become a security system technician you usually have to complete an
apprenticeship or traineeship in Technical Security, Security Assembly and
Setup of Security Equipment. Generally, employers require a junior secondary
school certificate or equivalent.
Depending on the State in which you live, licences may be required. You will
also need to be registered as a cabler with the Australian Security Industry
Association (ASIAL) or another Australian Communications and Media Authority
(ACMA) approved registrar.
Additional Information
People engaged in security installation work must be appropriately licensed
and hold the required electrical and cabling licences.
Employment Opportunities
Employment of security system technicians is projected to grow faster
than the average for all occupations. Security system
technicians are employed by security system installation companies. There
has been significant growth in this field in recent years, especially in
home security.
An added emphasis on safety and security, along with strong continued growth
in construction of new residential and commercial buildings, will mean
excellent overall job opportunities for security system technicians.
With experience, and sometimes further training, it is possible to become
self-employed or the manager of a team of security system technicians.
Security officers protect people, property and
other valuables, as well as maintaining crowd control. They patrol
private premises and public venues, checking for unauthorised entry or
people
acting in a dangerous, unlawful or otherwise prohibited manner. They
observe and report suspects to police, or when appropriate apprehend and
detain them until police arrive. In some cases, security officers may be
responsible for monitoring visitors to a site, recording their time of
arrival and departure and issuing them with an appropriate pass once
satisfied they have a legitimate reason for visiting.
ANZSCO ID & description:
442217: Patrols and guards industrial and
commercial property, railway yards, stations and other facilities.
Registration or licensing may be required.
Alternative names: Bodyguard, Bouncer, Security Guard,
Security Officer and Guard, Loss Prevention Officer, Protective Service
Officer, Security Provider,
Specialisations:
- Air Security Officer - provides security at major airports as well as on domestic and international flights into and out of Australia. They are employed by the Australian Federal Police Protective Services (AFPPS). Airport security officers are responsible for maintaining the safety and security of the airport. They do this by searching and inspecting baggage by hand and screening passengers and airport staff. They check passenger identification against flight information.
- Air
Marshal - another facet of airport security is sky marshals.
These figures often work as plain clothes agents to surveille the
airport and sniff out any suspicious or potentially dangerous
activity. The undercover nature of their work makes them some of the
most important airport-based counterterrorism agents. Sky marshals
are the rare personnel who are allowed to carry weapons within
airport bounds, and are present on some (though not all) flights for
added security. The high stakes, high-stress nature of their job is
well-compensated.
DKY.... Different countries have different processes and requirements for becoming an air marshal. The US devotes the entire Federal Air Marshal Service to the task, while in the UK air marshals serve as part of the Metropolitan Police. Israeli airline El Al, meanwhile, provides their own trained marshals.
-
Australian
Protective Service Officer - provides security at
Australian Government premises. They are employed by the Australian
Federal Police Protective Services (AFPPS).
-
Bodyguard - carries out the
personal protection of another person.
-
Crowd Controller - maintains
order at large gatherings of people such as at night clubs or
concerts.
-
Gatekeeper - makes sure that only
authorised people or vehicles enter or leave particular premises.
They may also check parking areas and vehicle loads.
-
Mobile Patrol Guard -
moves by car or motorcycle between a number of establishments such
as building sites or factories in an industrial estate to prevent
fire or flood damage, theft and vandalism.
-
Railway Patrol
Officer - Patrols and guards industrial
and commercial property, railway yards, stations and other
facilities. Registration or licensing may be required.
-
Security Agent - performs all
the duties of a security officer, but may also hire out and supply a
guard dog for the purpose of protecting or guarding a person or
property. A security firm must be licensed to carry out this
additional security task.
- Store Security Officer - protects the property of retail stores by detecting and preventing shoplifting, investigating criminal offences and carrying out other security tasks.
(Source:
Your Career)
Knowledge, skills and attributes
A security officer needs:
- good communication and negotiation skills
- to be responsible and trustworthy
- to be observant and alert
- to be physically fit (may be required to pass a medical examination)
- good hearing and eyesight (may be corrected)
- a polite and helpful manner
- assertive with good interpersonal skills
- self-confidence and calmness under pressure
- the ability to follow written instructions
- Australian citizenship, or eligibility for citizenship, for Australian Protective Service Officer positions
(Source:
Education HQ Australia)
Duties and Tasks
- patrolling property and checking doors, windows and gates for unauthorised entry
- watching for irregularities such as fire hazards, malfunctions of machines and equipment, lights left on, leaking water pipes and unlocked security doors
- issuing security passes to authorised visitors and giving directions
- monitoring alarms and contacting supervisors, police and fire brigades by radio or phone if security is breached or fire is detected
- picking up and ensuring the safe delivery of cash, payrolls and valuables
- operating coin and currency counting machines, and carrying out cash counting and packaging functions
- maintaining order at venues where there are large gatherings of people
- conducting investigations for clients and preparing evidence for court proceedings
- detecting and investigating theft and other unlawful acts carried out in retail establishments
- advising clients on security requirements and designing security specifications
- patrol and secure premises and public venues, inside and out
- monitor closed circuit television (CCTV) to check potential incidents
- guard and transport large sums of money or valuables
- observe and report suspects to police
- apprehend and lawfully detain suspects until police arrive
- act as personal security for a person or group of people
- work at an airport, screening passengers and guarding boundaries
- supervise the door for high end retail or large oganisations
- monitor visitors to a site, issue security passes and and record arrival and departure times
- operate crowd control services at concerts, rallies or events.
Working conditions
Security officers usually do shift work, which may include
nights, weekends and public holidays. Some security officers work at a
single location, while others travel between a number of sites in each
shift.
Security officers usually spend long periods of time on their feet as
they patrol the premises they are stationed at. Jobs that require
driving are common, such as spending time in a security van. You may
spend your time outdoors, in all types of weather, securing the
perimeter or premises. They may have a high
level of contact with the public, and at times may experience verbal or
physical abuse. However, they receive training to deal with these
difficult situations quickly and safely, to minimise the danger to all
parties, including themselves.
Tools and technologies
Most security officers use radios and mobile phones to stay in
contact with a partner or central office in case back up is needed. They
also use electronic alarm systems and Closed Circuit Television (CCTV)
to assist in monitoring premises and identifying potential incidents.
Security Officers who patrol more than one location will also have to
drive between sites, often in cars fitted with spotlights.
With special licenses some security officers are also permitted to carry
guns or batons in certain circumstances. Some security officers may
patrol with specially trained dogs.
They are also usually required to wear a uniform, though some may patrol
in plain clothes.
Education and training/entrance requirements
To become a security officer, you usually need to complete a
formal qualification in security operations. The Certificate II in Security Operations is offered at registered
training organisations throughout Australia. You can also complete a traineeship. The security officer (armed),
(unarmed) and (with guard dog) traineeships usually take six months to
complete.
To work as a security officer in Australia, you need to be at least 18
years old, hold a current Provide First Aid Certificate, and must obtain
a Security Officer License, issued by the Licensing Services Division of
the Australian Police. You will also need to undergo a reference check
and National Police History Check conducted by Licensing Services
(Security). If you work in a licensed venue where
alcohol is served, you would also need a Responsible Service of Alcohol
certificate.
Employment Opportunities
Employment
of security officers is projected to grow faster than the average for
all occupations.
An added emphasis on safety and security, along with roles across a
broad range of industries, will mean excellent overall job opportunities
for security officers.
Security officers are employed by private security firms, banks, large department stores, industrial and commercial organisations and property companies that own office blocks and hotels.
Security officers may be promoted to supervisory or managerial positions or to central control duties, checking that visits or patrols have been undertaken. Opportunities for promotion are generally better with larger organisations, although it is possible to move from a small employer to a more senior position with another firm.
Crowd controllers are security officers who ensure the safety of a
person or group of people. They work with crowds in public places and
help keep them calm.
What is the difference between a crowd controller and a security
officer?
Crowd controllers are a specific part of security. Security officers can
complete a range of tasks, from body guarding to security analysing, but
crowd controllers work specifically with crowds. There's often a
crossover in the jobs. For example, security officers may become crowd
controllers and vice versa. Crowd controllers can advance into other
types of security, such as body guarding or surveillance.
ANZSCO ID: 442213
Knowledge, skills and attributes
Crowd controllers need soft and hard skills and some useful attributes.
Here's a list of some of the main ones:
- Information technology:
Crowd controllers usually operate specific IT equipment to
carry out their duties. For example, they may use ID scanners to
check that a person's identification is legitimate. It's helpful for
crowd controllers to know how to operate these machines and to be
quick to learn how to use any new machinery.
- Authority: A big
part of crowd control is informing patrons whether they're allowed
to enter a building or giving them instructions once they're inside.
It's important that crowd controllers are authoritative and
comfortable giving people directions. Sometimes patrons contest
authority, so it's essential that a crowd controller is firm and
direct with their approach.
- Emotional control:
As crowd controllers sometimes interact with people who are
aggressive, it's useful for them to control their emotions.
Professionals rarely allow emotion to affect their work and stay
calm even if others are angry. They learn how to control any
negative or impulsive emotions while working to maintain an air of
calmness. Interviewers may ask candidates about their ability to
control emotions and query how they may handle different situations.
- Physical strength:
As crowd controllers may physically detain people, they often have
impressive physical strength. They may also have the fitness level
to spend a lot of time on their feet and potentially help people
leave crowds if they feel unwell. Crowd controllers typically
maintain their strength by adding lifting weights or other strength
building exercises to their weekly routine.
- Communication:
Crowd controllers work with other professionals, including bar
staff, stewards and managers. They typically brief their colleagues
on any security issues and give detailed instructions on specific
things to consider. Crowd controllers also speak to patrons,
communicating any instructions or detail about why they're not
allowed into a venue or why you're detaining them. Solid
communication skills help everyone understand the situation and
could ensure that they stay calm.
- Attention to detail: is important for a crowd controller. They may use this skill to pick up on small incidents inside a venue and assess whether they have the potential to escalate. Attention to detail also helps professionals to discern whether identification is genuine and what to look for when checking bags.
(Source:
Your Career)
Duties and Tasks
Through an authoritative persona and detailed security knowledge, a crowd controller ensures the safety of their clients. They may work in public places, like nightclubs, sports stadiums or shopping centres and they keep their customers safe. Here are some of their primary duties:
- Guarding a venue:
Crowd controllers stand outside a venue and monitor its security.
They monitor the queue of people who wish to enter and check that
they meet any venue requirements. They also check that nobody is
trying to get into the building via an unofficial entrance.
- Checking patrons on entrance to a venue:
Crowd controllers also station themselves at the entrance,
screening anybody who wishes to enter. Their primary duty here is
typically checking identification, confirming that patrons are old
enough to enter the venue. They might also scan identification to
assess that it's valid. Other crowd controllers search bags, either
by hand or using machinery.
- Observing security systems:
Some crowd controllers work in an office at the venue,
monitoring security cameras. They could look for unlawful or
troublesome activity within the venue. They may then alert
colleagues who are working within the venue to resolve any
challenges.
- Confronting and detaining customers if
necessary: If there's any trouble in or
around the venue, crowd controllers may confront those involved.
They might warn these customers, ask them to leave the venue or
detain them. If they detain the person, they may lead them to a
designated place and ensure that they stay there.
- Communicating with the police: If trouble escalates to police involvement, crowd controllers may communicate with the police. They might make an initial call to ask for police involvement and speak to them when they arrive. If cases progress, they may also provide witness statements.
(Source:
NPB Security)
Working conditions
A crowd controller's working hours can vary significantly.
Shifts could be anything from four to 24 hours. Shifts may occur during
the day or overnight. Some employers ask employees to work a mix of
shift types. Some positions require round-the-clock surveillance, so
multiple crowd controllers usually work on each shift. Crowd controllers
might work full or part time, depending on the specific job and other
employees. Some positions may be suitable for students or people with
other responsibilities who prefer to work part time.
Crowd controllers often work in public buildings, such as hotels or
sports stadiums. They're usually positioned at the entrance to the
building but may also work with the crowd inside or patrol the outside.
These venues are typically very busy. Sometimes, lifeguards or ushers
can act as crowd controllers. Usually, these professionals don't need
the same licensing, but their duties can often be similar.
Tools and technologies
Walkie-talkies or other communication equipment are
essential to keep in contact with other crowd controllers especially
when help is required. Mobile phones with speed dialing to Police and
Venue Managers.
They may use ID scanners to check that a person's identification is
legitimate. Hearing Protection is essential for any loud workplaces as
well as a small torch.
(Source:
Asset)
Education and training/entrance requirements
All candidates can obtain a qualification from a registered
training organisation (RTO) which they verify with the police. Below are
some steps to becoming a crowd controller, but it's advisable to check
the requirements for your particular state or territory:
1. Finish secondary school
Most employers prefer their crowd controllers to have finished school.
There are usually no specific subjects required to become a crowd
controller, but good grades in mathematics, English, information
technology (IT) and science could strengthen your application.
Generally, crowd controllers are at least 18 years old.
2. Acquire a security qualification
Next, acquire a suitable security qualification, like a Certificate II
or III in Security Operations. This certificate proves you have the
skills and knowledge to be a crowd controller. Usually, the certificate
involves a written examination. Some employers ask for proof of passing
this examination before considering a candidate.
3. Obtain additional qualifications
There are some other qualifications that could help when applying for
crowd controller roles. Many employers ask for first aid certificates,
which are qualifications that show you can administer emergency
treatment if necessary. This is usually a quick and easy process to
obtain, perhaps by attending a training day and taking an assessment.
Employers may also require you to have a clean driver's licence. They
may also specify a certain level of fitness, as crowd controllers can
require physical activity. You could work on strengthening exercises to
get fitter and stronger.
4. Apply for a security or crowd controller licence
Next, apply for a security or crowd controller licence. This permits you
to practice security in your state and is typically a requirement of any
employer. You usually undergo a criminal record check and fingerprinting
during this process. Depending on your role, you may also undergo
several other reviews, especially if you're working with vulnerable
people. This can be a lengthy process, taking four to six weeks to
complete in some instances.
5. Search for opportunities
Use an online job board to find opportunities. You may find venues and
companies that are looking for crowd controllers. Often, they're happy
to accept entry-level staff, provided you meet all of their
qualifications and skills requirements.
6. Complete ongoing training
Most crowd controllers complete ongoing training every three years to
keep their licence and ensure that their security knowledge is current.
Upon receiving your licence, you may see the expiry date for each
module. You usually complete online training before this date, after
which you receive another licence.
Alarm, security
or surveillance monitors protect people, organisations and property and
make sure they are kept safe. They observe security alarms and
surveillance equipment to prevent crimes
from happening and contact mobile security guards when problems occur.
They also notify supervisors, police or fire brigades if security is
breached or fire is detected. Alarm, security or surveillance monitors
may also be required to respond in person or perform patrolling duties.
ANZSCO ID & description:
442211: Monitors security alarms, CCTV and
other surveillance equipment, and contacts supervisors, police or fire
brigades if security is breached or fire is detected. Registration or
licensing may be required.
Alternative names: Control Room
Operator
Knowledge, skills and attributes
An alarm, security or surveillance monitor needs:
-
good communication skills
-
good negotiation and conflict resolution skills
-
analytical and problem solving skills
-
to be trustworthy and responsible
-
the ability to work independently and as part of a team.
|
Did You Know? CCTV or Closed Circuit Television refers to a visible or covert video system intended for only a limited number of viewers. In Closed Circuit TV (CCTV), the picture is viewed or recorded, but not broadcast. It was initially developed as a means of security for banks and casinos; however, today it has been developed to the point where it is simple and inexpensive enough to be used with Home Security Systems, and for everyday surveillance.  |
Duties and Tasks
-
Watches for irregularities such as broken water-pipes and fire hazards and takes action to prevent fire, accidental loss or criminal activity.
-
Monitors alarms and contacts supervisors, police and fire brigades by radio or phone if security is breached or fire is detected.
-
patrolling property and checking doors, windows and gates for unauthorised entry
-
Watches for malfunctions of machines and equipment, lights left on, leaking water pipes and unlocked security doors
-
issuing security passes to authorised visitors and giving directions
-
monitoring alarms and contacting supervisors, police and fire brigades by radio or phone if security is breached or fire is detected
-
picking up and ensuring the safe delivery of cash, payrolls and valuables
-
operating coin and currency counting machines, and carrying out cash counting and packaging functions
-
maintaining order at venues where there are large gatherings of people
-
conducting investigations for clients and preparing evidence for court proceedings
-
detecting and investigating theft and other unlawful acts carried out in retail establishments
-
advising clients on security requirements and designing security specifications
Working
conditions
Alarm, security or surveillance monitors may work in a control room
located on site within a building, or in a central control room located
off site where they may monitor numerous sites from the one office. They
may work shiftwork, including weekends, public holidays and evenings.
Tools and technologies
Alarm, security or surveillance monitors use closed circuit television
(CCTV) systems and video and audio intercoms to watch over the premises
they are monitoring. They may also monitor security and fire alarms at
residential and commercial premises. They use radios to communicate with
mobile security officers who then check on reported problem areas.
Education and training/entrance requirements
To become an alarm, security or surveillance monitor you usually need to
complete a formal qualification in security operations.
The Certificate II in Security Operations is offered at TAFE colleges
and other registered training organisations throughout Australia.
You can complete a traineeship. The coordinator of control room
operations traineeship usually takes six months to complete.
To work as an alarm, security or surveillance monitor in Australia, you
need to be at least 18 years old, hold a current Provide First Aid
Certificate, and must obtain a Security Officer licence, issued by the
Licensing Services Division of the Australian Police. You will also need
to undergo a reference check and National Police History Check conducted
by Licensing Services (Security).
Security systems installers fit and repair
security systems and devices, including alarms and closed-circuit
television (CCTV). They inspect sites and talk with clients to determine
security
requirements and plan the equipment needed and where it will be placed
for maximum effectiveness. They run cables and wires through walls and
roof spaces, connecting systems to the electricity supply and telephone
lines, so that alarms can be monitored. Once a system has been
installed, these workers run thorough tests to ensure that it functions
as intended, making any necessary adjustments to improve performance.
ANZSCO ID & description:
Alternative names: Security Systems Technician, Security Technician
Knowledge, skills and attributes
A security systems installer needs:
-
good communication skills
-
the ability to follow plans and instructions, and solve problems
-
good hand-eye coordination
-
to enjoy and have an aptitude for technical and engineering activities
-
to be honest and trustworthy
CCTV Nest via photopin
(license)
Duties and Tasks
-
Performing site inspections and discussing requirements with clients.
-
Determining equipment and configuration to be used in installation.
-
Providing quotes and estimates to clients.
-
Routing cables through buildings including through roof spaces, under floors and through cavity walls.
-
Connecting alarm systems to phone lines and internet connections.
-
Mounting, calibrating and programming equipment.
-
Testing equipment and diagnosing and repairing faults.
-
Completing installation documentation and following established procedures.
Security systems installers work in a range of settings, including residential, commercial, industrial and public buildings and premises. They work both indoors and outside. When working indoors they may be required to work in roof spaces, which can be dark, cramped and dusty. When working outside they work in a range of weather conditions and may be required to work at heights. Most security systems installers work standard business hours during the week, however some on-call work may be required to deal with any faults occurring outside normal business hours, this may require working nights, on weekends and/or public holidays.
Tools and technologies
Security systems installers work with equipment designed to detect and monitor the presence of intruders, including motion sensors, closed-circuit television (CCTV), infrared and alarms. They also use cables, radio system links and/or fibre optics to connect the system to control panels, electricity supply and telecommunications networks. There are rapid technological advances in this field and security systems installers will need to continually update their knowledge to stay current. They use tools such as drills, pliers, wirecutters and other hand and power tools to install the system and make connections. They will also need to use ladders or elevated work platforms to carry out some work. Uniforms and company vehicles are often supplied.
Education and training/entrance requirements
To become a security systems installer you will need to complete a traineeship in Technical Security and hold the appropriate licences and registration.
A traineeship in Technical Security (Level 2) will qualify you to install CCTV systems and work effectively in the security industry. After completion of the level 2 traineeship you can begin a traineeship in Technical Security (Level 3). The level 3 traineeship covers more advanced skills, allowing you to design and program systems and install a wider range of security equipment. As a trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification. Each of these traineeships generally takes 6 months to complete.
As a security systems installer you will also need to be registered as a cabler with the Australian Security Industry Association (ASIAL) or another Australian Communications and Media Authority (ACMA) approved registrar. Completion of the above Level 2 traineeship will qualify you for restricted registration, while the Level 3 traineeship qualifies you for open registration. For full details of the cabling registration requirements contact ASIAL or ACMA.
In Australia, a security systems installer must also be licenced by the Australian Police. Licensing will require you to complete a test to determine competency, provide a set of your fingerprints and pass a criminal history check.
You may also be required to hold a licence to carry out restricted electrical work.
(Source: Seek)
A bodyguard is a highly trained security operative who protects his
clients against personal attack, harassment or kidnapping.
Close protection officers [CPO] are contracted
where there is a threat or potential threat to an individual’s or group
of individuals’ safety.
From high profile public appearances where unruly fans could harm a
celebrity, to overseas business trips in politically unstable countries,
close protection officers provide peace of mind and protection in risky
situations.
Depending on the particular situation, the contract may require overt
(as an obvious, stated deterrent) or covert protection.
Especially high risk situations will probably require both.
Although the demographic of close protection officers is mostly male,
female CPOs are often used in covert situations or where the client
requires more discretion where they can more easily blend in as a member
of the family or a girlfriend.
ANZSCO ID:
4422
Alternative names: Close Protection Officer,
CPO, Personal Bodyguard, Bodyguard,
Knowledge, skills and attributes
Apart from the standard qualifications required to work as a
bodyguard, the following personal attributes would be useful:
-
Discretion – client confidentiality is paramount.
-
The ability to blend into a crowd and not be noticed.
-
Conversely, the ability to stand out and provide a visual deterrent to others.
-
Excellent powers of concentration and observation especially during lengthy periods of inactivity.
-
The ability to keep a calm cool head in a crisis and think on your feet.
-
Excellent vision and hearing.
-
Great team working skills – bodyguards seldom work alone.
-
The ability to improvise in the face of rapidly changing situations.
-
Good communication skills.
Duties and Tasks
The typical responsibilities of a close protection officer include:
-
Performing detailed threat analysis on each contract, such as known or potential aggressors, and medical history of client
-
Planning out routes in advance with the help of security consultants
-
Securing destinations, clearing them of hostile surveillance equipment, and checking exits
-
Accompanying clients in their day to day activities
-
Driving clients to and from engagements
-
Providing round the clock protection whilst clients enjoy leisure time, or sleep
After graduation an officer
may go on to specialise through the course of his career in one or more
of these areas:
Route reconnaissance – looking out for potential pitfalls on
route.
Venue reconnaissance – securing the destination point, freeing
it from bugging devices or threats.
Embussing and debussing – the military terms given to getting a
client in and out of a vehicle safely, the most dangerous part of a high
risk operation.
Close quarters battle – using pistols in crowded areas without
hurting innocents with the aim of removing the client from danger.
Offensive and defensive driving – using vehicles as a weapon or
means of escape.
(Source:
Security Courses Australia)
Working conditions
As a close protection officer you could be working with a range
of clients such as foreign or national dignitaries, high profile
celebrities or business people, politicians or the families of any of
these groups.
Day to way work would mean accompanying them everywhere they went,
possibly driving them there and in high risk situations, planning how
they get there and back. Detailed planning can
take place in an office beforehand and reconnaissance may need to be
undertaken in destination buildings, proposed transport routes, business
premises and the client’s own home.
The job is high risk, which is reflected in the pay: the higher the risk
the higher the pay.
Hours can be long and vigilance must be maintained at all times,
sometimes 24 hours in which case shift work is involved.
Clients may be undertaking travel to foreign countries so long periods
away from home could be involved. Physical
threat may come from potential kidnappers, overzealous fans, robbers or
assassins.
Although everything is done to minimise any perceived threat, if an
attack does take place the close protection officer must be fit enough
and trained to a standard where they can deal with any situation.
Tools and technologies
Close protection has its own set of equipment.
On high risk contracts the following equipment may be used:
-
Kevlar body armour for the bodyguards and/or close protection officers.
-
Reinforced cars with bullet proof glass.
-
Automatic weapons modified to make them more concealable and manoeuvrable in tight spaces such as the HK MP5k sub machine gun.
-
An extendable baton for close quarters combat.
-
A medical kit with plasma.
-
Secure communications equipment.
Did You Know? Presidents of the USA don't wear Kevlar body armour (as above) but subtle bullet-resistant clothing. When President Reagan was shot, he WAS wearing body armour but when you lift your arm to wave, this exposes your armpit, which is not covered by armour. That is where he got shot! (Source: Quora) |
Education and training/entrance requirements
Eligibility
To be eligible for a licence, you must:
be 18 years or older
not pose a risk to public safety
pass the required training course.
Identification
When you lodge the form, you will need to attach 100 points of formal
identification. These documents must be either original (if lodged at
the counter) or certified copies.
Fingerprinting
By law, the police need to fingerprint all security providers. We will
contact you after you lodge your application form to explain what you
need to do.
Criminal history check
To confirm your suitability, we will submit your application for a
criminal history check. This will be thorough and may be time consuming.
Ongoing training
Some course modules include the code 'TR' in their names. This stands
for 'triennial revalidation', which means you will need to update them
every 3 years.
CPR training
It’s also a requirement that as part of the first aid certificate you
have completed a CPR module that is refreshed every 12 months.
Restricted licences
You can apply for a restricted licence. This will let you finish your
training as you work, as long as you’re supervised by a fully licensed
provider of the same licence class.
Supervision
A supervising bodyguard must:
give the restricted licensee detailed written instructions about the
work they need to do
write down the tasks that the licensee performs
regularly check their progress (include written notes).
(Source:
Lonely Planet)
Employment Opportunities
Private security firms are the main employers of close
protection officers. Many
people coming into the close protection industry come from a military
background. Familiarisation with firearms,
covert operations and strategic planning make them ideal candidates.
Much close protection work in Australia will not involve the use
of firearms, however, and military experience is useful but not a
prerequisite.
As an alternative to having been in the army full time, experience in
the territorial army would be advantageous, as would experience working
in other forms of security, such as working as a doorman.
Career Progression
Experienced close protection officers can go on to become security
consultants, involved in the planning and management of operations.
| Did You Know? The Difference Between a Security Guard and Bodyguard There is a big difference between a security guard and a bodyguard. Though one can technically be both. A security guard is someone who is licensed by the state to perform security guard duties associated with a variety of security-related jobs such as concierge, patrolling, gatehouse, crowd control and others. They have studied a required certificate in order to be able to apply for the licence. Whereas a bodyguard is someone who is licensed by the state to work as a bodyguard and a security guard. They have studied both required courses and depending on if they have kept both licences and the required training up to date, they would be able to switch between the two. Let’s take a deep dive into these two security related professions and learn a bit more about what makes them unique. Bodyguard Being a bodyguard might seem like a glamorous job but there is a lot more to this role than just walking the red carpet with a celeb. A lot of bodyguards actually work for corporate clients. The demand for personal security for those working at higher corporate levels has risen recently. Working as a bodyguard or to use the proper name, as a Close Protection Operative, you could work with a variety of clients. Due to the high-profile nature of the work and the client’s position, discretion is very important. The goal is not to stand out but to blend in.  Sergeant Emma Probert has been Princess Kate's bodyguard for 13 years (2023) Sergeant Probert, a member of Scotland Yard's Protection Squad, is trained in martial arts and carries a 9mm Glock pistol and a Taser stun gun at all times when with the royals. She is also thought to wear a stab vest while on duty with the royals. Before working for Kate she was in charge of the security for Princesses Beatrice and Eugenie. (Source: Hello!) What Do Bodyguards Study? In order to become a bodyguard, there are two courses you’ll need to complete. The first is the course required for all security guards working in Australia. It’s called the Certificate II in Security Operations and this course is taught over an 8-day workshop, with some online work required before and after the course in most states. Some states require a longer time frame for completion of this training. This course also includes the required first aid course for this licence. In security you need to have your first aid as you are often the person in charge of administering first aid if anything happens on your shift. This is the required course in order to apply for your unarmed security guard licence. In Queensland the licensing for this industry is handled by the Office of Fair Trading and once an application has been made it can take anywhere from 2 weeks to 2 months to receive your licence. Once you have received your licence, you can get out and start working in the security industry. If you’re wanting to work as a bodyguard, you will also need to complete the Certificate III in Close Protection Operations. This course is one of the upskilling options for those who have already studied the Certificate II in Security Operations. This course focuses on conflict negotiation, risk assessment, coordinating the security efforts for the client and collection, storing and destruction of security materials. As well as a lot of other crucial skills you’ll need to excel as a Close Protection Operative. Where Do Bodyguards Work? Bodyguards or Close Protection Operatives work in all different kinds of places. What sets them apart is they are not protecting a building like a gatehouse guard or roving patrol guard but a person and for that reason their work takes them wherever their client goes. Bodyguards work for all kinds of clients, large scale corporate clients, businessmen and women, dignitaries, politicians and celebrities. They go where the client goes so sometimes bodyguards will travel with their client on holidays or wherever the person might be required to go. They might also be required to perform guarding duties in offices or outside of meetings as well. Bodyguards often work closely with their clients, being invited into their homes and on their holidays to do their job, which is why a bodyguard must operate with absolute discretion. What Is It Like Being A Bodyguard? You have probably walked past a Close Protection Operative and not noticed them at all, but you can bet they would have noticed you. Bodyguards are trained to blend in and remain hyper alert to their surroundings and especially the people around their client. Watching and gauging people’s emotions and their movements to ensure the safety of the client is a large part of the role. A Cose Protection Operative is also concerned with the larger picture for their clients’ security. Often, a Bodyguard will be working as a part of a larger security detail team, utilising security monitoring equipment and involving multiple operatives. For example, a bodyguard will need to sweep the area before the client arrives to ensure that it’s safe for the client. They will do checks and vet staff as well maintaining other security protocols for the safety of the client. How Much Do Bodyguards Earn? For bodyguards working in Australia, the average salary is $77,000. However, it can be much higher depending on the job. Obviously, this is an area where the pay goes up as the prestige of the client rises and with the more dangerous positions you take on. For example, you might work for a company that provides a temporary security detail for a travelling celebrity as a part of a comic con exhibition. In this case your role would be localised to providing services just during the comic con, getting them to and from and monitoring fan interactions during the day. But if you were offered a position on the personal security team of a large corporate client then it might be something that pays more and takes more time to finalise the hiring process as you would likely be doing that role for years.  (Source: Security Courses Australia) The role of a general Security Guard will be different than that of a Bodyguard. Security Guard A Security Guard can do many different jobs, but their main goal or purpose is to protect people and/or property. Being a Security Guard is a lot more than just guarding the door at a night club and turning away those with the wrong shoes. It’s about vigilance, observation and above all else, helping people. What Do Security Guards Study? To become a Security Guard, you must study the Certificate II in Security Operations. This course covers everything you’ll need to know to excel as a Security Guard. You’ll learn how to apply effective communication, how to negotiate, how to apply legal and procedural requirements, how to control people using empty hands techniques, how to assess risk and provide security services. You’ll also learn about patrolling, using defensive techniques, monitoring and controlling access and entry and exit of persons from facility and how to provide first aid. Completing this course fee for service costs $1500 however most people are eligible for some government funding in QLD. This funding is called Certificate 3 Guarantee funding and you might be eligible if you meet the following criteria: * be aged 15 years or older; * be no longer at school (with the exception of school students in Year 10, 11 and 12 undertaking a VET in School (VETiS) program; * permanently reside in QLD; * be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen; and * not hold, and not be enrolled in, a Certificate III or higher-level qualification, not including qualifications completed at school and foundation skills training. (This does not apply to AVI20118 Certificate II in Transport Security Protection). If you are successful in gaining this funding it will bring the cost of your course down to either $14 or $42 depending on if you hold a current concession card. There is also funding available for those wishing to gain their security licence in NSW and the NT. There are also scholarships available and payment plans you might be able to access. Where Do Security Guards Work? The great thing about the security industry is that there are so many different kinds of security roles you can do. Every industry needs security workers. In security there is a job to suit everyone. If you’re into music or live gigs you could work crowd control for one of the large event spaces such as Suncorp Stadium or the Brisbane Entertainment Centre. If you’re into nightlife you could work crowd control for a nightclub or music venue in the Valley. If you’re a bit of thrill seeker, then working the night shift at the emergency department of the hospital must be something you are interested in. If you’re great with people and have impeccable personal presentation, you could be a brilliant concierge at large corporate buildings and fancy hotels. If you’re good with people and handling situations with a bit of finesse, you would make a good retail security guard. This means you will work more day shifts but there would still be weekend work to do. If you’re a bit of a night owl, the right role for you would be roving patrol work. For these jobs you work all night going round to different buildings, checking the alarm system and making sure no-one is hanging around where they shouldn’t be. The same goes for gatehouse work. If you’re a night person the evening gatehouse shift is all about keeping an eye on everything, doing your rounds and monitoring the arrivals and departures. There are security guards in every industry from hospitality to the art world, from logistics to corporate. Wherever you might want to work, there is a security role you can find there.  (Source: Security Courses Australia) What’s a Job In Security Like? Security jobs change drastically depending on the role you’re performing. If you’re working roving guard positions, for example, the role would include working nights and weekends, walking around the buildings and checking the security system and confirming everything is secure. If you’re working as a retail security guard, you’ll likely have to monitor CCTV footage as well as working with your team, patrolling and helping people. If you work in concierge then you will have to wear a nice suit, be extremely polite and helpful and also able to enforce the rules of that building. Roles in security and the tasks you’ll perform can change dramatically depending on what your job is but there are some elements of the industry that are universal. To excel in security, you’ll need to be well presented. These days in almost every security role you’ll either be wearing a suit or a uniform. You’ll need to kept the shirt pressed, and the shoes shined as it helps to communicate your authority in the position. You will also need excellent communication skills, both verbal and written, as you will need to negotiate with people in your role and record everything that happens on your shift. Security guards must also be meticulous and methodical in all their work. All protocols and procedures have to be followed to the letter and everything gets documented. And finally, you’ll need to have a genuine desire to help people because, at the end of the day, that is what this job is all about. How Much Do Security Guards Make? Security guards are paid under the Security Services Industry Award MA000016. Most guards begin their journey as casual employees and under this award as a causal employee working at a security officer level 1 position your hourly pay rate is $28.55 and it goes up to $31.55 for a level 5. If you work a Saturday as a casual, you can make $39.97 per hour at a level 1 and on Sunday, $51.39. Under the same award as a full time or permanent part time staff member you can earn $22.84 per hour but if you work weekends or night shifts, the rate can go up as a high as $45.68 per hour and that’s just as a level 1 security guard. You can go all the way up to level 5 on that pay grade. As security work involves a lot of nights and weekends, you can definitely make decent money working in security. How Do I Get Started In The Security Industry? If you’re interested in knowing more about security, you can check out the course here or book in to have a chat with one of our friendly course advisors. They are experts on the process of becoming a security guard and what you’ll need to do if you want to progress to being a bodyguard as well. (Source: Asset) |
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Materials sourced from
CareersOnline [Security System Technician; Security Officer; ]
CareerHQ [Security Systems Technician; Security Officer; ]
Acacia [Alarm, Security or Surveillance Monitor; ]
Seek [Security System Technician; ]
Indeed [Crowd Controller; ]
MyJobSearch [Bodyguard; ]
National Career Service [Bodyguard; ]
Queensland Govt [Bodyguard Licence;]
AeroCorner [Air Marshal;]
Your Career [Security Consultant; Security Officer; Crowd Controller; Alarm, Security or Surveillance Monitor; ]
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