


Chief Executive and
Managing Director
Company Secretary
Corporate General Manager
   
Office Administrators
or Office Managers undertake a range of functions to make
sure the administration activities within an organisation run smoothly. They
may be responsible for the
management of human resources, budgets,
accommodation and property facilities and records. These functions can be
performed at various levels ranging from junior through to upper management.
Office managers organise, and supervise
the activities and resources of offices in all industry types. They control
the management of administrative systems and oversee the activities of
office personnel. They may supervise specific projects and the people
working on them or ensure that particular processes are in place so that the
office, and its business runs smoothly. They may manage people, physical
resources, budgets, or other forms of information.
ANZSCO ID & description:
5121: Organises and controls the functions
and resources of an office such as administrative systems and office
personnel.
Alternative names: Administration Manager, Manager,
Practice Manager, Office Manager,
Specialisations: Distribution Manager, Human Resources
Manager, Marketing Manager, Policy and Planning Manager, Production Manager,
Sales Manager
Knowledge, skills and attributes
Office Managers need:
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strong organisational skills
-
the ability to work well under
pressure
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computer skills
-
supervisory skills
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good oral and written communication
skills
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the ability to keep information
confidential
-
the ability to relate to people from
a range of cultures
Duties and Tasks
Office Managers may perform the following tasks:

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supervise and coordinate activities of staff
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interview job applicants
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conduct orientation programs for new employees
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administer salaries and work out leave entitlements
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be involved in staff training and development, the
preparation of job descriptions, staff assessments and promotions
-
prepare annual estimates of expenditure, maintain
budgetary and inventory controls and make recommendations to management
-
maintain management information systems (manual or
computerised)
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locate suitable business premises and negotiate
reasonable leasing agreements
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provide and maintain business premises and other
facilities including plant machinery and equipment
-
review and answer correspondence
-
provide secretarial or executive services for
committees.
Working conditions
As Office Managers work
for many different organisation types, they may work anywhere throughout
Australia. Their work is almost always indoors and
may involve the use of computers or forms of information management like
filing systems or databases. As offices are almost always group
environments, office managers require the skills needed to work with a range
of people from different backgrounds. Long hours may be required and/or
travel may be required.Office administrators may work for one person or a
group of people.
Tools and technologies
Managers work in offices, and are therefore required to be familiar with
computers, photocopiers, fax machines, telephone and messaging systems, and
other generalised office equipment. They will also generally require
experience with a range of software, including word processing software,
data processing and spreadsheet software, and any other programs that may be
relevant to their area of business.
Education and training/entrance requirements
To become an office manager you usually need either significant prior
experience, or a formal qualification in management, business, commerce or a
related field.
The Certificate IV in Business, Diploma of Business and the Diploma of
Management are offered at TAFE Colleges and registered training
organisations throughout Australia.
You can also complete a traineeship . The manager (information services)
traineeship usually takes 24 months to complete.
You can complete a business or commerce degree majoring in management at
university.
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