Office Administrator

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Corporate General Manager
Chief Executive and Managing Director
Medical Practice Manager

 

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Clerical or OrganisingSkill Level 3Skill Level 4Skill Level 5

Office Administrators or Office Managers undertake a range of functions to make sure the administration activities within an organisation run smoothly. They may be responsible for the Future Growth Static management of human resources, budgets, accommodation and property facilities and records. These functions can be performed at various levels ranging from junior through to upper management.

Office managers organise, and supervise the activities and resources of offices in all industry types. They control the management of administrative systems and oversee the activities of office personnel. They may supervise specific projects and the people working on them or ensure that particular processes are in place so that the office, and its business runs smoothly. They may manage people, physical resources, budgets, or other forms of information.


ANZSCO ID & description: 5121: Organises and controls the functions and resources of an office such as administrative systems and office personnel.

Alternative names: Administration Manager, Manager, Practice Manager, Office Manager,

Specialisations: Distribution Manager, Human Resources Manager, Marketing Manager, Policy and Planning Manager, Production Manager, Sales Manager

Knowledge, skills and attributes

Office Managers need:Office Administrator

  • strong organisational skills

  • the ability to work well under pressure

  • computer skills

  • supervisory skills

  • good oral and written communication skills

  • the ability to keep information confidential

  • the ability to relate to people from a range of cultures



Duties and Tasks

Office Managers may perform the following tasks: Office Administrator

  • supervise and coordinate activities of staff

  • interview job applicants

  • conduct orientation programs for new employees

  • administer salaries and work out leave entitlements

  • be involved in staff training and development, the preparation of job descriptions, staff assessments and promotions

  • prepare annual estimates of expenditure, maintain budgetary and inventory controls and make recommendations to management

  • maintain management information systems (manual or computerised)

  • locate suitable business premises and negotiate reasonable leasing agreements

  • provide and maintain business premises and other facilities including plant machinery and equipment

  • review and answer correspondence

  • provide secretarial or executive services for committees.

 

Working conditions

As Office Managers work for many different organisation types, they may work anywhere throughout Australia. Their work is almost always indoors and may involve the use of computers or forms of information management like filing systems or databases. As offices are almost always group environments, office managers require the skills needed to work with a range of people from different backgrounds. Long hours may be required and/or travel may be required.Office administrators may work for one person or a group of people.

Tools and technologies

Managers work in offices, and are therefore required to be familiar with computers, photocopiers, fax machines, telephone and messaging systems, and other generalised office equipment. They will also generally require experience with a range of software, including word processing software, data processing and spreadsheet software, and any other programs that may be relevant to their area of business.

Education and training/entrance requirements

To become an office manager you usually need either significant prior experience, or a formal qualification in management, business, commerce or a related field.

The Certificate IV in Business, Diploma of Business and the Diploma of Management are offered at TAFE Colleges and registered training organisations throughout Australia.

You can also complete a traineeship . The manager (information services) traineeship usually takes 24 months to complete.

You can complete a business or commerce degree majoring in management at university.

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Interpreter

Private Investigator

Security Consultant

Receptionist

Sports Administrator

Call Centre Operator

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Nurse Manager

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Bookmaker

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Judge

Personal Assistant

Corporate Trainer

Lawyer

Marketing Officer

Management Consultant

Officer Administrator

Interpreter

Private Investigator

Security Consultant

Receptionist

Sports Administrator

Call Centre Operator

Marketing Research Analyst

Hospital Administrator

Medical Administrator

Nurse Manager

Sports Centre Manager

Steward of Racing

Bookmaker

Child Care Centre Manager

Judge

Personal Assistant

Corporate Trainer

Lawyer

Marketing Officer

Management Consultant

Officer Administrator

Interpreter

Private Investigator

Security Consultant

Receptionist