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Management Consultants provide advisory services to organisations (public, private and not-for-profit) regarding management problems, challenges and opportunities. Future Growth StrongBusiness consultants provide advice to help companies solve issues and improve efficiencies, in order to grow and increase revenue. A consultant is usually an expert or a professional in a specific field who has a wide knowledge of the subject matter.

Management and Organisation Analysts [Management Consultants] assist organisations to achieve greater efficiency and solve organisational problems, and study organisational structures, methods, systems and procedures.

ANZSCO ID: 224711

Alternative names: Business Consultant, Business Analyst, Management and Organisation Analyst

Knowledge, skills and attributes

  • able to identify, analyse and solve problems - problem solving and strategic planning ability
  • able to think clearly, logically and objectively
  • organisational skills and the ability to manage several projects at once
  • excellent written and spoken communication skills
  • the ability to work on your own initiative
  • tact and discretion
  • interested in people, processes and resource management
  • good teamwork skills
  • able to work under pressure and to tight deadlines
  • creativity and innovative thinking
  • commercial awareness and understanding of a range of business environments.


Duties and Tasks

Management consultants may perform the following tasks:Management Consultant

  • gather information on the function of each area within an organisation (and the specific duties undertaken by each individual) by talking with managers or supervisors and interviewing other staff
  • assess the types of tasks undertaken in each section, the methods or systems used, the length of time taken for an individual to complete a task and any problems involved in undertaking the task
  • consult internal training manuals, files and job descriptions to obtain additional information
  • study data such as statistical records, reports and organisational charts
  • identify problem areas and find solutions by considering alternatives, taking into account the benefits and costs of any recommendations
  • write detailed reports and provide statistical evidence to support their conclusions and recommendations
  • assist in the implementation of new systems
  • talk to experts in other fields when introducing new equipment such as computers
  • assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources
  • discussing business and organisational shortcomings with clients
  • analysing and evaluating current systems and structures
  • discussing current systems with staff and observing systems at all levels of organisation
  • directing clients towards more efficient organisation and developing solutions to organisational problems
  • undertaking and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures
  • recording and analysing organisations' work flow charts, records, reports, manuals and job descriptions
  • preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems
  • assisting in implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation
  • reviewing operating procedures and advising of departures from procedures and standards
  • gain an understanding of the client's business by interviewing staff, looking at financial data, or analysing processes and procedures in the company
  • identify potential issues or opportunities for efficiencies
  • present your findings and recommendations to the client
  • agree on a course of action with the client
  • manage programs to implement solutions and measure their effectiveness
  • help clients to develop business plans
  • advise on sources of finance and grants
  • refer clients to other sources of specialist advice if necessary
  • run workshops and seminars.

 

Management Consultants in training
Australian Business Consultancy Program
(Source: Deakin University)

Working Conditions

Management consultancy work is sometimes carried out by people who are employed in another capacity, such as engineers, personnel workers, technicians, computer programmers or systems analysts. When assessing an organisation's systems, they may have to work at that organisation's premises.

As a business consultant you would usually work a standard number of hours per week. You are likely to have to work longer hours to meet project deadlines. Many business consultants are self-employed, and would work hours to suit the projects they had on.

Management consultancies can range from large national or international firms that offer a variety of services, to smaller companies offering specialist knowledge and skills in a certain industry, such as IT, healthcare, finance and retail.

You would usually be based in an office, and you would need to travel to your clients' businesses. You may need to spend periods of time away from home.

Education and training/entrance requirements

A Bachelor Degree or higher, or at least 5 years of experience, is usually needed to work in this job. Sometimes relevant experience or on-the-job training is also needed. To work as a business consultant you will need proven experience and a good track record in business management. Employers often value experience and skills as much as qualifications.

To join a business consulting firm in a graduate role, you would need at least a bachelor's degree in a discipline such as commerce, economics, project management or business administration. To get into these courses you would usually need to gain your senior secondary school certificate or equivalent.

Entry level roles in national and international business consulting firms are very competitive. You may need to attend one or more interviews as well as have high level academic results.

  
Employment Opportunities

Employment of business consultants is projected to grow faster than the average for all occupations.

Demand for consulting services is expected to grow as organisations seek ways to improve efficiency and control costs. As markets become more competitive, firms will need to use resources more efficiently.


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