Vending Machine Servicer

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Practical or MechanicalSkill Level 1Skill Level 2Skill Level 3

Vending machine servicers fill, maintain, repair and machines that dispense drinks, snacks, meals, confectionery, tickets, protective facemasks and hand sanitizers. Vending Machine Attendants stock and maintain vending and amusement machines and collect money from coin boxes. FutureGrowthModerate

Vending machines are convenient and people can use their spare coins to buy just about anything, from chocolates, chips, tissues, drinks, sandwiches, toys, CDs, medications and even personal care items.

The vending industry still continues to grow because of the convenience and variety of products on offer and a healthy vending machine in Australia is now one of the fastest growing tends.

ANZSCO ID: 8997

Alternative names: Vending Machine Technicians, Vending Machine Refiller, Vending Machine Attendants

Specialisations: Poker Machine Attendant

Knowledge, skills and attributes

To become a vending machine servicer, you would need:

  • problem-solving skills

  • to enjoy practical and manual activities

  • good hand-eye coordination

  • mechanical aptitude

  • literacy and numeracy skills.

Calculating
(Source: Parlevel)

Duties & Tasks

As a vending machine servicer, you would:

  • replenish vending machine contents

  • keep up to date with new technologies and learn about individual vending machines

  • perform routine maintenance to keep vending machines in good working condition

  • fix minor faults when a vending machine fails

  • repair or replace damaged parts, including refrigeration components and worn bearings and cogs by soldering cracked or broken housings and replacing broken or faulty parts, then reassembling the machine to test that it works

  • reassemble machines to test that they work before putting them back into service.

  • loading, unloading and transporting stock and equipment

  • replenishing vending machines with stock

  • clearing money from machines, accounting for money collected, and checking monitoring systems

  • keeping stock records, and machine maintenance and repair records

  • may test vending machines' dispensing, coin-handling, electrical, refrigeration, carbonation and ice-making systems

  • may adjust and repair vending machines and replace defective mechanical and electrical parts using hand tools and soldering-irons

 

Working conditions

​In a full-time job you would usually work a standard number of hours per week. You may need to work shifts, or be part of an on-call roster, as vending machines are used, and break down, at all hours. They will often be mobile and move to different locations each day in response to breakdown calls, or to perform on-site maintenance. They may also work in a workshop performing maintenance or repairs on vending machines that have either broken down or been returned from on-site lease.With the increasing complexity of vending machine technologies, an understanding of electrical, electronic and computer hardware and software systems is often required. The latest equipment has electronic payments systems incorporated and higher level skills in communications and security technologies apply.

Vending machine servicers work indoors or outdoors. Machines are usually installed under cover. You would need to be mobile and move to different locations during the day to fill and service machines. You would need a current drivers' licence.

Since COVID-19, all Vending Machine Servicers need to be very conscious of hygiene.

New products
Since COVID-19, vending machines are now delivering face masks and hand sanitizers as a product.
(Source: Hivery)


Tools and technologies

Mobile, keys or biometric keys, screwdriver, electrical tape, soldering-irons

 
Education and training/entrance requirements

​You can work as a vending machine servicer without formal qualifications. You would get some training on the job.

Your employment prospects may be improved if you have a VET qualification in Electrical Machine Repair or Appliance Service. Entry to some of these courses may require you to have gained an apprenticeship position.

To do repair work on electrical, refrigeration or cabling parts or components of vending machines requires the appropriate training and licence(s).


Did You Know?


Vending in Australia

In early 2019, a local start-up, Grabox, tapped into the growing popularity of rideshare services in Australia with the launch of the country’s first ever in-car vending machines. The slimline machines, which are attached to the centre console of the vehicle, offer snacks, soft drinks and other items. Transactions are cashless, with passengers paying via digital wallet. There are no installation costs for the driver, who receives a percentage on every item sold.
(Source: Market Research)

Grabox

Vending Machine Servicer

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