Business Machine Mechanics install, maintain and repair electronic business equipment such as multi-function devices, photocopiers, scanners, fax machines and electronic cash registers and other electronic commercial and office machines. They may also undertake networking of devices.

ANZSCO ID: 342311

Alternative names: Equipment Technician, Business Equipment Technician, Business Equipment Serviceperson, Office Equipment Technician or Office Machine Technician

Specialisations: Photocopier Technician

• Computer Hardware Service Technician - installs, maintains, adjusts and repairs computer hardware and related equipment, such as disk drives, printers, visual display units, CD-ROMs, DVD drives and interfacing equipment.

 

 

Knowledge, skills and attributes     

To become a business equipment technician, you would need:

• good problem-solving skills

• enjoy working with electrical, electronic and mechanical systems

• enjoy solving practical problems

• good hand-eye coordination

• good eyesight (may be corrected) and normal colour vision

• excellent knowledge of the equipment you are working on

• good technical and practical mechanical skills

• the ability to work quickly and under pressure

• customer service skills

• good communication skills

• attention to detail

• the ability to follow technical diagrams and manuals.      

(Source: Your Career)

 

Duties and Tasks

• Examines and tests machines, equipment, instruments and control systems to diagnose faults.

• Adjusts, repairs and replaces worn or defective parts and wiring to maintain machines, equipment and instruments.

• Reassembles, test operates and adjusts equipment.

• Advises users of correct operating procedures to prevent malfunctions.

• Monitors radio traffic as well as transmitting and receiving voice messages.

• Installs electronic instruments and control systems.

• Applies knowledge of electrical, electronic, mechanical, hydraulic and pneumatic principles in commissioning and maintaining control systems

• Carry out regular inspections and maintenance of machines to prevent breakdowns

• Read and interpret technical drawings and service manuals

• Talk to machine operators to assess faults

• Troubleshoot faults in a machine’s hardware, software and components

• Find faults in electrical and electronic machines by using special instruments such as voltmeters, resistance meters and oscilloscopes, and repair or replace faulty parts or wiring

• Repair or replace faulty parts or wiring

• Clean dirt and debris from internal parts

• Reassemble machines and test to determine if they are working properly

• Advise users in correct operating procedures to prevent breakdowns

• Understand and advise on warranty administration and extensions.

• Keep accurate records and documentation as required

Working conditions

In a full-time role, you would normally work standard office hours, Monday to Friday. You may need to be on call to deal with out-of-hours problems. You could work for business machine and equipment manufacturing, sales, hire or servicing firms. You would be based at an office, but you would travel from job to job. You would need a current drivers' licence.

Business equipment technicians work in repair workshops or travel to clients' offices.

They may need to lift heavy equipment.

Tools and technologies

A business machine mechanic may use: spanners; wrenches; Allen keys; screw drivers; vernier and calliper gauges; taps and dies; assorted drifts, punches and chisels; hammers; drills; pullers and extractors and diagnostic tools, such as ammeter/voltmeter. Compressors may be used to power machines and air tools to minimise risk of fire.
  

Education and training/entrance requirements

You can work as a Business Machine Mechanic without formal qualifications if you are able to demonstrate your technical competency to employers. However, a certificate III in business equipment servicing is usually required. To become a business equipment technician you would usually have to complete a traineeship in Business Equipment Servicing. Entry requirements may vary, but employers generally require junior secondary school certificate or equivalent.

 

Employment Opportunities

Employment growth for business equipment technicians is expected to approximate the average for all occupations. Changing technology stimulates the need for new business equipment such as computers, scanners, electronic document management centres and payments processing equipment but also reduces the existence of other equipment such as fax machines and photocopiers.

Business equipment technicians work for business machine and equipment manufacturing, sales, hire or service firms. They may also work for independent providers of machine maintenance service.

Depending on the employing company, business equipment technicians may also enter into electronics work or other mechanical servicing occupations. They may also move to the sales side of a business machine company. Promotion to service management and training is possible, and technicians may transfer to computer servicing.

Technicians with electronics qualifications ad experience will likely have relatively stronger employment prospects.

 

 

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Material sourced from
Good Universities Guide [Vending Machine Servicer;]
Worldwide Vending [Healthy Vending Machines;]
Jobs & Skills WA [Business Machine Mechanic; ]
CareersOnline [Vending Machine Servicer; Business Equipment Technician; ]
CareerHQ [Vending Machine Servicer; Business Equipment Technician; ]
Your Career [Vending Machine Attendant; Business Machine Mechanic;]