Restaurant or Cafe Manager

Baker

Menu

Café Worker

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Service or PersuadingClerical or Organising

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Café or restaurant managers plan, run and oversee the activities of businesses that sell and serve food and beverages to the public, such as cafes, restaurants and fast-food outlets.  Future Growth Strong

They hire, train and supervise staff, organise budgets, plan menus with cooks/chefs, supervise the purchase and storage of food, make and maintain financial records, and coordinate the activities of the kitchen, dining room and bar.

Café or restaurant managers may also need to lend a hand in serving food and drinks to customers.

Service


ANZSCO description:  1411: Organises and controls the operations of a cafe, restaurant or related establishment to provide dining and catering services.

Alternative names: Catering Manager, Food and Beverage Manager, Restaurant and Catering Manager, Restaurateur

Specialisations: Bistro Manager, Canteen Manager, Caterer, Fast Food Manager, Hospital Food Service Manager, Internet Cafe Manager, Mess Supervisor, Publican, Steward (Navy).


Knowledge, Skills and Attributes
 

A Café or restaurant manager needs:

  • a willingness to help people

  • a passion for good food and beverages

  • strong organisational skills

  • the ability to lead and supervise people

  • to be able to implement and enforce strict food safety practices

  • good problem-solving and decision-making skills.

Duties and Tasks

  • planning menus in consultation with Chefs

  • planning and organising special functions

  • arranging the purchasing and pricing of goods according to budget

  • maintaining records of stock levels and financial transactions

  • ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance

  • conferring with customers to assess their satisfaction with meals and service

  • selecting, training and supervising waiting and kitchen staff

  • may take reservations, greet guests and assist in taking orders

Working conditions

Café and restaurant managers work in restaurants, cafes, cafeterias, bars taverns and hotels. Conditions may be hot, noisy and stressful, and they are often required to work long hours including evenings, weekends and public holidays.

They spend a lot of time standing, and may be required to lift or carry heavy objects. Their role may involve travel to suppliers, other food service outlets or businesses.

Chef showing new menu
Chef showing new menu


Tools and technologies

Cafe or restaurant managers need to be familiar with the equipment that is used in the preparation of food and beverages in their particular place of business. However, they also need to be familiar with office equipment such as computers, phones and fax machines.

Education and Training

Whilst there is no standard requirement for entry into café or restaurant management positions, your chances of gaining employment may be improved if you complete a formal qualification in hospitality.

Vocational education and training qualifications in hospitality and hospitality management are offered at TAFE Colleges and other registered training organisations throughout Australia.

​You can also become qualified to work as a cafe or restaurant manager by completing a degree in hospitality management, tourism or a related field.

Did You Know?

There are well over 21,300 restaurants in Australia:

Restaurants in Australia
(Source: Malven Marketing)

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