Management Consultant

Office and Administration

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Clerical or OrganisingHelping or advisingAnalytic or ScientificSkill Level 5

Management Consultants provide advisory services to organisations (public, private and not-for-profit) regarding management problems, challenges and opportunities. Future Growth Strong

Management and Organisation Analysts [Management Consultants]
assist organisations to achieve greater efficiency and solve organisational problems, and study organisational structures, methods, systems and procedures.

Knowledge, skills and attributes

  • able to identify, analyse and solve problems
  • able to think logically and objectively
  • organisational skills
  • good oral and written communication skills
  • tact and discretion
  • interested in people, processes and resource management.


Duties and Tasks

Management consultants may perform the following tasks:Management Consultant

  • gather information on the function of each area within an organisation (and the specific duties undertaken by each individual) by talking with managers or supervisors and interviewing other staff
  • assess the types of tasks undertaken in each section, the methods or systems used, the length of time taken for an individual to complete a task and any problems involved in undertaking the task
  • consult internal training manuals, files and job descriptions to obtain additional information
  • study data such as statistical records, reports and organisational charts
  • identify problem areas and find solutions by considering alternatives, taking into account the benefits and costs of any recommendations
  • write detailed reports and provide statistical evidence to support their conclusions and recommendations
  • assist in the implementation of new systems
  • talk to experts in other fields when introducing new equipment such as computers
  • assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources
  • discussing business and organisational shortcomings with clients
  • analysing and evaluating current systems and structures
  • discussing current systems with staff and observing systems at all levels of organisation
  • directing clients towards more efficient organisation and developing solutions to organisational problems
  • undertaking and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures
  • recording and analysing organisations' work flow charts, records, reports, manuals and job descriptions
  • preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems
  • assisting in implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation
  • reviewing operating procedures and advising of departures from procedures and standards

Working Conditions

Management consultancy work is sometimes carried out by people who are employed in another capacity, such as engineers, personnel workers, technicians, computer programmers or systems analysts. When assessing an organisation's systems, they may have to work at that organisation's premises.

Education and training/entrance requirements

A Bachelor Degree or higher, or at least 5 years of experience, is usually needed to work in this job. Most workers have a university degree. Sometimes relevant experience or on-the-job training is also needed.

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