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Strata Managing Agent

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Service or PersuadingClerical or OrganisingSkill Level 3Skill Level 4

A real estate agent carries out the functions of a real estate salesperson and manages the activities of other real estate salespersons. Real estate salespeople arrange the sale of houses,  businesses, flats, factories, shops and farms on behalf of the owners. FutureGrowthModerate

Real estate sales representatives arrange the sale and leasing of different properties, under the supervision of a licensed real estate agent. They provide property owners with an estimated market value of their property. Once a price has been agreed upon, a real estate agency salesperson takes responsibility for marketing the property, conducting home opens and viewings with potential buyers. During these viewings a real estate sales representative will answer questions from potential buyers about the property and the surrounding neighbourhood, highlighting key features.


ANZSCO description: Arranges the conduct of real estate transactions such as sales and leasing, and assists buyers to find suitable properties, on behalf of an agency. Registration or licensing is required.

Alternative names: Real Estate Salesperson, Real Estate Subagent

Specialisations: Property Portfolio Officer, Real Estate Agent, Real Estate Valuer

Real estate salespersons may specialise in areas such as residential, commercial or business sales.

Real Estate Agent sold
(Source: MyInterest)

Knowledge, skills and attributes

  • excellent communication skills and negotiation skills
  • a personable demeanour
  • high ethical standards
  • strong sales focus
  • excellent organisational and time management skills
  • able to network effectively
  • good working knowledge of the local area
  • to enjoy working with people

Duties and Tasks

Real estate salespeople may perform the following tasks:

Working conditions

Real estate sales representatives work largely in offices, though they also regularly visit properties to provide owners with valuations or conduct viewings with potential buyers. They work long hours, which may include evenings and weekends. However, there is a great deal of flexibility in the hours worked.

This occupation involves a great deal of contact with the public and with associated professionals, such as builders, solicitors, conveyancers, and banking and local government personnel.



Tools and Technologies

Because real estate sales people spend a lot of time visiting clients it is essential that they have a drivers licence and access to a car. With many properties for sale or rent now listed online there is an increasing need for real estate salespeople to use laptop computers, mobile phones and digital cameras while visiting properties.

Some real estate salespeople may be required to wear uniforms, but all will be expected to maintain a high standard of personal presentation.

Education and training/entrance requirements

To become a real estate representative you usually need to complete an accredited short course in sales representative registration.

Short courses in Real Estate Sales Representative Registration and Sales Representative Registration are offered at TAFE Colleges and other registered training organisations throughout Australia.





Did You Know?

Land Grants in the Colony of NSW....


Governor Phillip, in his Instructions dated 25 April 1787, was empowered to grant land to emancipists.

Each male was entitled to 30 acres, an additional 20 acres if married, and 10 acres for each child with him in the settlement at the time of the grant (Historical Records of Australia 1.1.14).

To encourage free settlers to the colony, Phillip received additional Instructions dated 20 August 1789 (HRA 1.1.124-8) entitling non-commissioned Marine Officers to 100 acres and privates to 50 acres over and above the quantity allowed to convicts. Other settlers coming to the colony were also to be given grants.

Land grants issued during the Rum Rebellion 1808-09 were cancelled by Governor Macquarie but those which had been granted to "very deserving and Meritorious Persons" he later renewed (HRA 1.7.268).

Real Estate Agent
Governor Macquarie

In 1825 the sale of land by private tender began (Instructions to Governor Brisbane, 17 July 1825, HRA 1.12.107-125). There were still to be grants without purchase but they were not to exceed 2,560 acres or be less than 320 acres unless in the immediate vicinity of a town or village.

The Instructions required the Governor to arrange for a new Survey of the colony and the division of the settled districts into Counties, Hundreds and Parishes.

The unoccupied lands were then to be valued and eventually sold by tender, if not otherwise reserved, at not less than the average value for that parish. This scheme was slow in being implemented (HRA 1.16.274).

In a despatch dated 9 January 1831, Viscount Goderich instructed that no more free grants (except those already promised) be given.

All land was thenceforth to be sold at public auction (HRA 1.16.22). Likewise the practice of granting land as "marriage portions" to the children of colonists was discontinued (HRA 1.16.353, 793).

The new regulations were notified in a Government Notice of 1 July 1831 and published in a Government Order dated 1 August 1831.
(Source: NSW State Records)

 

Property Developer
Community and Health

Service or PersuadingClerical or OrganisingSkill Level 1Skill Level 2Skill Level 3
Skill Level 4Skill Level 5

Property developers research land and property opportunities and evaluate the feasibility of a project. They work out the best use for the land or property. They then plan the property development, including the schedule and costs. They may need to work with architects, builders, and local councils. As the development progresses they will visit construction sites and direct various activities. Future Growth Strong

Identify opportunities to purchase land and properties, enhance them and increase their resale value. Property Developers may purchase vacant blocks of land to build new dwellings in order to rent or sell them, and they may also subdivide sites.

Property development can be a risky undertaking because developers usually finance projects themselves, so they need to highly confident, organised and skilled in all aspects of development.


ANZSCO description: Property developers organise and plan for the acquisition, development and subsequent sale of new and existing properties .

Alternative names: Land Economist, Real Estate Developers

Knowledge, skills and attributes

A property developer needs:

  • good leadership skills
  • to be able to work without supervision
  • to enjoy problem solving
  • good communication and negotiation skills
  • an aptitude for mathematics
  • thorough research, judgement and analytical skills
  • neat appearance.

 
Duties and Tasks

  • Explore and identify land and property opportunities and determine the most profitable use of properties.

  • Purchase properties and liaise with architects, builders and councils regarding design and planning permits.

  • Oversee and monitor work being undertaken, and manage the sale or lease of completed properties.

Working conditions

Property developers work in an office and also outdoors on building sites. They may be required to do a lot of travelling between locations.


Tools and technologies

Property developers may need to be adept in using various software for project control or to keep in contact with other people on the project.


Education and training/entrance requirements

You can work as a property developer without any formal qualifications and get training on the job. However, entry into this occupation may be improved by obtaining a formal qualification and experience related to the building industry.

You can also complete a degree with a major in property development and valuation.

You may also improve your prospects in the industry if you have completed a formal qualification in commerce or a related area.

Did You Know?

Property Developer

The Seven Different Types of Property Developers

1. THE BACK OF THE UTE DEVELOPER

2. THE EXTENDED FAMILY DEVELOPER

3. THE PHOENIX DEVELOPER

4. THE $1,000 OPTION FEE DEVELOPER

5. THE SECOND GENERATION DEVELOPER

6. THE “KNOW IT ALL” DEVELOPER

7. THE CAUTIOUS DEVELOPER


In summary, our experience has indicated that the most successful property developments are those who:

•Have a robust risk management plan

•Have employed the relevant experts to undertake specialist reports where necessary

•Have put a sound marketing plan in place

•Have properly researched the market, price point and location of their product

•Are experienced and knowledgeable in what they are doing

•Have engaged a reputable builder with sound financials and a strong track record

(Source: HoldenCapital)




Property Manager
Community and Health

Service or PersuadingSkill Level 1Skill Level 2Skill Level 3

 
A real estate property manager manages rental properties on behalf of the owners by, drawing up leases, handling finances and maintenance, advertising vacant premises, arranging property Future Growth Strong inspections, and choosing suitable tenants in consultation with the property owner.

Property managers act as the intermediary between tenants and property owners in rental agreements. They are responsible for showing prospective tenants through the property and at the same time assessing their suitability on behalf of the owner. Once tenants have moved in, the property manager is responsible for collecting rent, carrying out regular inspections to ensure the property is being maintained and organising any necessary repairs on behalf of the owner. Property managers must also develop a property condition report to be used as a record in cases where repairs are necessary and the costs are taken from a tenant's bond and as evidence of the condition of the property when tenants move in.


ANZSCO description: Supervises the leasing of rental properties on behalf of owners. Registration or licensing may be required.

Alternative names: Lease Administrator

Specialisations: Body Corporate Manager, Strata Managing Agent

Property Manager
(Source: The Balance)

Knowledge, skills and attributes

A property manager needs:

  • highly developed organisational skills
  • good communication, negotiation skills and interpersonal skills
  • to pay attention to detail
  • a sense of honesty and integrity
  • to maintain a neat, tidy appearance and a pleasant manner
  • able to work independently
  • good working knowledge of the local area

Duties and Tasks
Property managers may perform the following tasks:

  • market vacant properties for lease and organise viewing sessions for prospective tenants
  • perform background checks of references, employment and rentals before selecting suitable tenants
  • negotiate lease terms and conditions and ensure that they are observed
  • collect and hold bond and rent monies from tenants
  • manage other accounts and finances such as insurance and budget requirements
  • arrange and perform regular property inspections
  • monitor property condition and arrange for maintenance or repair
  • advise on market rents and conduct rent reviews to assess the current rental price
  • represent property owners at residential tribunal hearings.

Working conditions

Property managers generally have a central office, but may spend a large part of their day visiting properties to conduct inspections and viewings. They generally look after numerous properties, and so can be very busy, requiring a well developed organisational system to manage appointments and property specific records. They often work regular hours, however some weekend and evening work may be required to show properties or deal with emergencies.

Property managers have a high level of contact with people, including property owners, tenants, tradespeople, council representatives and real estate agents.
Property managers often work irregular hours, including weekends. This occupation involves a great deal of contact with the public and with associated professionals, such as builders, plumbers and electricians.

Tools and technologies

Property managers often use computers, diaries and mobile phones to manage their workload and keep track of appointments. When producing property reports, or advertising new properties for lease, they will often use digital cameras to photograph the condition of the property, noting any pre-existing damage. Paperwork also plays an important role in a property manager's work, including legally binding lease agreements, property reports and financial transaction records. Most property managers use a car to travel between properties.
 
Education and training/entrance requirements

To become a property manager you usually need to complete an accredited short course in property management or property managers registration.

Short courses in Property Management Registration and Property Managers Registration are offered at TAFE Colleges and other registered training organisations throughout Australia.

You can also complete a traineeship. The property manager traineeship usually takes 24 months to complete.


Caretaker
Community and Health

Service or PersuadingPractical or mechanicalClerical or OrganisingSkill Level 1

Caretakers are the overseers of apartment buildings, schools, camps, offices, caravan parks and other areas which have community access. They ensure and maintain the cleanliness and safety of the common areas and act on behalf of the property owners and landlords in many ways. Future Growth Static

Caretakers often provide maintenance and repair services inside of rental units as well as maintain the grounds.

Caretakers help maintain a company's building and/or grounds, ensuring a safe, clean, and pleasing environment for workers and clients. They perform a variety of tasks, such as removing trash, performing seasonal maintenance, gardening, and handling "touch-ups" to property. The caretaker is often also responsible for maintaining proper inventory levels for needed supplies, ensuring they are replenished as needed. They typically operate a variety of tools, equipment, and vehicles to help maintain properties. In all tasks, caretakers must adhere to relevant company standards and procedures. The physical demands of this position vary, but lifting and moving objects of a variety of sizes may be required in the course of the day. Depending on the position, the caretaker may be exposed to different weather conditions, which may mean working in extreme heat, cold, and other inclement weather. Standing and moving for long periods of time are often needed.

Caretaker
(Source: Freepik)

Knowledge, skills and attributes

  • Ability to lift heavy objects
  • Ability to stand and walk for long periods of time
  • Analytical thinking skills
  • Capable of performing minor repairs
  • Good communication skills
  • Good maths skills
  • Good time management skills
  • Impeccable attention to detail
  • Maintaining decorum in tense situations
  • Clean common areas, parking lots, gardens and lawns
  • Collect rental payments and providing tenants with receipts
  • Ensure building and facility is secure
  • Get authorization for major repairs and hiring contractors
  • Handle minor repairs

 

Duties and Tasks

  • Clean common areas, parking lots, gardens and lawns
  • Collect rental payments and providing tenants with receipts
  • Ensure building and facility is secure
  • Get authorization for major repairs and hiring contractors
  • Handle minor repairs
  • Inspect fire extinguishers and stairwells
  • Issue copies of rules
  • Maintain lighting fixtures
  • Maintain peace and order
  • Take applications from potential tenants
  • Seal, wax, and buff floors and hard surfaces
  • Assist painters and security engineers when assigned
  • Clean pathways, including sweeping and raking leaves
  • Clean individual units when vacated or requested
  • Sweep, mop, wash, dust and vacuum designated areas
  • Caution tenants regarding excessive noise, disorderly conduct and abuse of property
  • Patrol buildings to ensure security is maintained
  • Purchase cleaning supplies


Working conditions

Caretakers perform some of their duties in the comfort of climate controlled offices, but most tasks are completed outdoors. It can be hard work as maintaining the grounds can prove to be heavy work. Most tenants readily pay their rent on time but dealing with tenants who are late can be stressful, especially if eviction is necessary.

Education and training/entrance requirements

A Year 10 Certificate, Certificate I, or a short period of on-the-job training is sometimes needed, but is not necessary to work in this job.

 

Strata Managing Agent
Community and Health

Practical or MechanicalClerical or OrganisingSkill Level 2Skill Level 3

Strata managers deal with the management, including financial and clerical matters, of their strata development. Future Growth Strong

Specialisations: Principal (Strata Management Agency) A principal (strata management agency) manages the activities of other strata managing agents within an organisation.

Knowledge, skills and attributes  


To become a strata manager, you would need:

  • good people skills

  • a pleasant manner and neat personal appearance

  • an ability to negotiate and mediate

  • good organisational and planning skills

  • accounting, budgeting and IT skills

  • good written and oral communication skills.

Strata Managing Agent
(Source: Good Universities Guide)

Duties and Tasks

As a strata manager you would:

  • carry out duties and responsibilites as stipluated by a stata scheme and outlined in a management agreement

  • work with the building manager on arranging and and overseeing maintenance, upkeep and repair of common property in a strata scheme

  • pay invoices for works carried out by contractors

  • control finances and accounts on behalf of those paying strata levies

  • provide financial records for all strata plan members to access

  • prepare and distribute meeting notices, agendas and minutes

  • organise and conduct strata meetings, including the annual general meeting (AGM)

  • provide guidance and expert advice on taxation and legislative matters

  • ensure appropriate insurances are in place and up-to-date for the strata scheme

  • take instructions from the Executive Committee of the strata scheme.


Working conditions
 
As a strata manager, you would be expected to work irregular hours, including evening and weekends. You may also be on-call for emergencies.

You might work for a strata management company, property management company, or be self-employed. You would work in a office, and would travel to strata buildings to attend meetings and deal with resident's issues. You may need to travel between strata schemes if you manage more than one.

Education and training/entrance requirements


To become a strata manager you usually have to complete a VET qualification in property services (operations/real estate) or a short course in strata management.

You may also become a strata manager through a traineeship in Property Services (Operations) or Property Services (Real Estate). Generally, employers require a junior secondary school certificate or equivalent.

Strata managers are required to be licensed in some States. To obtain a licence, you would need a undergo National Police Check and to meet training requirements, including detailed knowledge of the Strata Schemes Management Act and other relevant laws.

Employment prospects for strata managers are expected to grow strongly.

The continued growth of apartment blocks, retirement villages and multi-unit housing operating under strata schemes has increased demand for strata management services.

 

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Materials sourced from the Job Guide;
Jobs & Skills WA [Property Manager; Real Estate Agent; Property Developer];
Good Universities Guide [Strata Managing Agent; ]
Open University [Caretaker];
Payscale [Caretaker]
CareerHQ [Strata Manager; ]
Seek [Property Developer; ]
JobOutlook [Caretaker];

 

 

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